Data protection

Privacy policy

This data protection declaration applies to the Internet offering, implemented by Medienanstalt Rheinland-Pfalz, and its own content offered there. For contents of other providers, which are referred to e.g. via links, the regulations of those providers apply.

The Internet offering is provided by

Medienanstalt Rheinland-Pfalz
Turmstraße 10
Postfach 217263
67072 Ludwigshafen
Tel.: +49 621 5202-271
Fax: +49 621 5202-152
E-mail: mail⁠☞ Please insert an @ here ☜⁠medienanstalt-rlp⁠☞ Please insert a dot here ☜⁠de

as the responsible party within the meaning of the DS-GVO and LDSG RLP.

The contact details of the data protection officer pursuant to Article 37 of the General Data Protection Regulation (DS-GVO) for the Medienanstalt RLP as the responsible party pursuant to Article 4 No. 7 DS-GVO are:

Carsten Geis | Im Linsenbusch 20a | 67146 Deidesheim  | datenschutz⁠☞ Please insert an @ here ☜⁠medienanstalt-rlp⁠☞ Please insert a dot here ☜⁠de

Technical Support
This website is technically supported by Brain Appeal GmbH. The processing of usage data there is carried out on behalf of and in accordance with the specifications of the Media Authority of Rhineland-Palatinate.

When accessing, the following information is recorded:

  • IP address of the computer from which the request was sent,
  • Browser information (web browser used, operating system, language setting, etc.),
  • Information about the server service used,
  • address of the website from which the access was made,
  • protocol version,
  • Name of the accessed file or offer page (URL),
  • date and time of access,
  • amount of data transferred,
  • status information (e.g. error messages).

These are initially necessary to enable proper delivery of the website. To protect against attacks and to ensure proper operation, access to the website is also automatically analyzed for possible risks on the security system of the above-mentioned technical service provider and stored with the complete IP address for a period of seven days and then deleted. In the event that attacks and disruptions are pursued beyond this, the data from the access will be stored until the conclusion of the respective proceedings.

The collection and storage of data is necessary for the proper operation of this website. Therefore, there is no possibility for users to object. The processing of this data is based on Art. 6 para. 1 letter e, para. 2, para. 3 letter b DSGVO in conjunction with. § Section 3 of the Rhineland-Palatinate State Data Protection Act (LDSG) and Section 2 of the LMG, taking into account recital 49 of the DSGVO.

The provider will only try to find out which person is behind an IP address in the case of illegal attacks. Otherwise, this information remains hidden from the Medienanstalt RLP/ and no attempt is made to determine the identity of the owner* of an IP address.

Use of cookies, reach analysis & Tracking

Within the framework of the content management system used for the provision of the offer, so-called "session cookies" are used; these are necessary in order to provide certain content, such as ordering processes, in the desired manner. These session cookies are deleted after you close your browser. Insofar as personal data (see above) is processed here, this is done on the basis of Art. 6 para. 1 letter e, para. 2, para. 3 letter b DSGVO in conjunction with. § Section 3 of the Rhineland-Palatinate State Data Protection Act (LDSG) and Section 2 of the LMG.

When linking to third-party content via, cookies from third-party providers may be used without us being able to explicitly inform you of this. The most common browsers allow you to specify the processing of such cookies, so that you can deactivate the storage of these cookies or set the type of processing by your browser or delete these cookies (for information on handling cookies, see

Collection of statistical user data - Matomo

For the collection of statistical data on the use of this website, the web analysis service Matomo is used, which stores a recognition cookie for seven days. No personal data is collected in the process.

Nevertheless, you have the possibility to object to the collection of your - already anonymized (i.e. no longer attributable to you) - usage behavior. If you wish to opt-out, click the following link to place the MATOMO opt-out cookie in your browser.

Please note that the Matomo deactivation cookie will also be deleted if you clean up the cookies stored in your browser. Also, you will need to perform the deactivation procedure again if you use a different computer or web browser.

Order processing

We process the data of our customers* as part of the ordering process in our ordering system to enable them to select and order the selected products and services, as well as their payment and delivery, or execution. The processed data includes communication data, contractual data and the data subjects include our customers, prospective customers and other business partners.

The processing is carried out for the purpose of providing contractual services in the context of the operation of an ordering system, delivery and customer services. In this context, we use session cookies to store the contents of the shopping cart.

The processing is carried out on the basis of Art. 6 para. 1 lit. b (execution of order transactions) and c (legally required archiving) DSGVO. In this context, the information marked as required is necessary for the justification and fulfillment of the contract. We disclose the data to third parties only in the context of delivery, payment or in the context of legal permissions and obligations to legal advisors and authorities. The data will only be processed in third countries if this is necessary for the fulfillment of the contract (e.g. at the request of the customer for delivery or payment).

The deletion takes place after the expiry of legal warranty and comparable obligations, the necessity of keeping the data is reviewed every three years; in the case of legal archiving obligations, the deletion takes place after their expiry (end of commercial law (six years) and tax law (ten years) retention obligation).


Contact via contact form or info⁠☞ Please insert an @ here ☜⁠klicksafe⁠☞ Please insert a dot here ☜⁠de
If you communicate with klicksafe by e-mail or via the contact form and thereby submit personal data, this is done voluntarily. The processing of the data you provide is based on your consent (Art. 6 para. 1 lit. a DSGVO). The provider expressly points out that none of the information about your person (apart from your mail address, which is required to respond to your inquiry) is mandatory. However, please understand that missing information may lead to a delayed response or - depending on the case constellation - also to non-processing. For answers by mail and the sending of information material, please also provide your address.

Our staff will treat your data confidentially. They will only be used for correspondence with you, processing for other purposes is out of the question. 
In the event that klicksafe is not responsible, klicksafe also takes the liberty of forwarding your request to the responsible office.

Data deletion is carried out ex officio within the framework of the legal provisions.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.


We send out a monthly newsletter with current information about klicksafe and the topic of internet safety. We only do this with the consent of the recipients. The processing of the data you provide is based on your consent (Art. 6 para. 1 lit. a DSGVO). 
The registration for our newsletter takes place in a so-called double opt-in procedure. I.e. after registration you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with other email addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. The IP address is stored for a period of four weeks and then deleted.

To register for the newsletter, it is sufficient to enter your e-mail address. No further personal data is required for the newsletter subscription. 
We evaluate clicks on links contained in newsletters using so-called tracking URLs: the links contained in the newsletter are provided with individualized parameters that are linked to our website. They are assigned to your e-mail address and are linked to a separate ID in order to uniquely assign clicks in the newsletter to you. A user profile is not saved by visiting these links, as each measured click is immediately evaluated for a non-user-related statistic of the most popular links. Subsequently, only these non-user-related statistics are stored. We thus record when which links are clicked and how often. You can object to this at any time by clicking on the corresponding link at the end of the newsletter or by contacting us. However, you will then no longer receive a newsletter.

You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. A link to cancel the newsletter can be found at the end of each newsletter. We may store unsubscribed email addresses for up to three years based on our legitimate interests before deleting them to be able to prove consent formerly given. The processing of this data is limited to the purpose of a possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of consent is confirmed at the same time.

Social plugins

This offer does not use any mechanisms with which information automatically flows to the providers of social media services when visiting our offer (social plugins).
Any forwarding to providers of social media services such as Facebook, Twitter, Instagram, etc. takes place exclusively via link, so that data about your visit to our offer (e.g. IP address, time, URL) or data available on your end device (e.g. cookie information) are only transmitted to the respective providers when you consciously use the link.

Online presences in social media

We maintain online presences within social networks and platforms in order to be able to inform users active there about our offers and materials. When calling up the respective networks and platforms, the terms and conditions and data processing policies of their respective operators apply. 

Unless otherwise stated in our privacy policy, we process the data of users who communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.

Protection of minors

Children and persons under the age of 18 should not transmit any personal data to us without the consent of their legal guardians. We do not request personal data from children, do not collect them and do not pass them on to third parties.

Integration of third-party services and content

We use within our online offer to fulfill our tasks (analysis, optimization and economic operation of our online offer)  according to Art. 6 para. 1 letter e, para. 2, para. 3 letter b DSGVO in conjunction with. § 3 of the Rhineland-Palatinate State Data Protection Act (LDSG) and § 2 LMG content or service offers from third party providers to integrate their content and services, such as videos (hereinafter uniformly referred to as "content"). This always requires that the third-party providers of this content are aware of the IP address of the users, since without the IP address they could not send the content to their browser. The IP address is thus required for the display of this content.

We integrate the videos of the platform "YouTube" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The videos are only loaded when clicked and are always integrated with "". The preview image up to the click of the play button is obtained from YouTube, no cookie is set ( is always used as the source of the embedded IFrame). The play button is delivered by, it looks visually like the play button of YouTube. We inform users* about the upcoming data transfer with a short notice text. By activating the video, users consent to this. Google privacy policy:, Opt-Out:

More information on the handling of user data at "YouTube"  can be found in Google's privacy policy:

Right to information

As a user, you have the right to receive information free of charge about the personal data stored about you. To do so, you can contact the Medienanstalt Rheinland-Pfalz (see imprint) in writing or by e-mail.

Right to rectification

If data concerning your person is incorrect, you have the right to demand that it be corrected (Art. 16 DSGVO). To do so, you can contact Medienanstalt Rheinland-Pfalz (see imprint) in writing or by e-mail.

Right to restriction of processing

Under the conditions of Art. 18 DSGVO, you have the right to request restriction of the processing of data concerning you. To do so, you can contact Medienanstalt Rheinland-Pfalz (see imprint) in writing or by e-mail.

Right to deletion

Under the conditions specified in Art. 17 DSGVO, you have the right to request deletion of the personal data concerning you. This is the case, for example, if you revoke a granted consent or if the data is no longer required for the purposes for which it was collected. To do this, you can contact Medienanstalt Rheinland-Pfalz in writing or by e-mail (see imprint).

Right to revoke the declaration of consent under data protection law

Insofar as the processing of your data is based on your consent, you have the right to revoke this at any time in accordance with Article 7 (3) DSGVO. The revocation does not affect the lawfulness of the processing carried out up to that point. You can declare a revocation in writing, by e-mail and, if applicable, within the framework of the service offered (newsletter).

Right of complaint

If you are of the opinion that the processing of data relating to you contravenes data protection regulations, in addition to the possibility of contacting the data protection officer of the Media Authority Rhineland-Palatinate, you also have the option of lodging a complaint with the State Commissioner for Data Protection and Freedom of Information(